Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: June 25, 2025
Introduction
The Detail Master ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Service address and vehicle information
- Payment information (processed securely through third-party providers)
- Communication preferences
- Service history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and managing our car detailing services
- Processing bookings and payments
- Communicating with you about appointments and services
- Sending promotional offers and updates (with your consent)
- Improving our services and website functionality
- Responding to customer inquiries and support requests
- Complying with legal obligations
- Preventing fraud and ensuring security
Information Sharing and Disclosure
We Do Not Sell Your Data
The Detail Master does not sell, rent, or trade your personal information to third parties for marketing purposes. We value your privacy and are committed to protecting your data.
Limited Sharing
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business (payment processors, email services, etc.)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
- Consent: With your explicit consent for specific purposes
Marketing Communications and Opt-Out
Email Communications
We may send you promotional emails about:
- Special offers and discounts
- Seasonal promotions
- Service updates and tips
- Customer appreciation events
SMS Communications
With your consent, we may send SMS messages for:
- Appointment reminders and confirmations
- Service updates and status notifications
- Promotional offers and special deals
Message frequency may vary. Standard message and data rates may apply.
How to Unsubscribe
You can unsubscribe from our communications at any time:
- Email: Click the "unsubscribe" link in any promotional email
- SMS: Reply "STOP" to any SMS message
- Website: Visit our unsubscribe page
- Contact: Call us at +1 (612) 787-9177
We will process your unsubscribe request within 10 business days.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Secure payment processing through trusted providers
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days of receipt.